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4.0 | 49 Reviews

LG SIGNATURE 5.8 cu. ft. Mega Capacity Smart Front Load Washer with Built-In Intelligence, TurboWash® 360°, ezDispense® and Touch LCD Control

LG WM9900HSA

Available in 2 Color(s)

Features

  • 5.8 cu.ft. Mega Capacity lets you fit more in every load
  • Intuitive 7" LCD touchscreen simplifies laundry and perfectly complements the modern design
  • Built-in intelligence takes out the guesswork-AI Wash 2.0 selects optimal wash settings
  • TurboWash® 360° Technology power cleans big loads in under 30 minutes

Quick Specs

  • Type: Washer
  • Style: Front Loading
  • Fuel: Electric
  • Width: 29"
  • Height: 40.75"
  • Depth: 31.125"
  • Energy Star Rated: Yes
  • Laundry Capacity: 5.8 cu. ft.
  • WiFi Connected: Yes

See More

 
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Top Rated by Consumer Reports

See how LG Front Load Washers were rated on reliability, performance, and energy & water efficiency. 6 SEE RATINGS CHARTS

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Built-in Intelligence Takes Out The Guesswork

Forget about endless sorting or toggling through cycles-built-in sensors use AI technology to detect fabric texture and load size, then automatically select the right wash motions, temperatures and more for advanced fabric care.

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Power Clean Big Loads in Under 30 Minutes 1

With TurboWash® 360°, you can clean larger loads fast and get more done while enjoying the same great washing performance you expect from LG. Five powerful jets with variable sprays surround clothes from multiple angles so detergent can penetrate deep into fabrics for a complete clean-even for big loads-in under 30 minutes 1 .

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Clean Up to 36 Loads with 1 Easy Fill 2

No more digging out detergent and fabric softener every time you do laundry-with ezDispense® Automatic Dispenser, just fill the reservoirs once and you're set for up to 20 to 36 wash cycles 2 with the versatility of using detergent and softener or detergent only. It adds just the right amount for each load size-at just the right time-and will even send an alert to your smartphone when it's time to refill 3 .

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Minimalist Style, Impressive Capacity

With its sleek aesthetic and streamlined design, you may not expect capacity that goes beyond the boundaries of a traditional washer. The massive 5.8 cu. ft. tub accommodates king-size bedding, comforters, oversized towels or washable rugs with ease, all while helping to save time by reducing the number of loads each week. At 29" wide, it's only slightly larger than standard 27" models but still fits comfortably in most laundry spaces.

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Elegantly Simple Operation

Go beyond ordinary buttons and dials with an intuitive 7" LCD touchscreen that simplifies laundry and places total control at your fingertips. The elegant panel perfectly complements the modern, flat front design, luxe brushed steel finish and tinted tempered glass door.

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Premium Looks Designed to Last

Real tempered glass door provides a sleek, stylish look that also resists shock and scratches. The dark chrome door trim offers a finished look that nicely contrasts the brushed steel finish and enhances the premium feel.

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Smooth Surface Helps Prevent Snags

Unlike tubs made from porcelain or plastic, the LG NeveRust® Stainless Steel Tub avoids the chips and nicks that can snag fabrics and ruin clothing.

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A Smarter Home Starts with the LG ThinQ® App

The ThinQ app offers control and convenience for smart LG appliances to help you simplify life and enjoy the comforts of home. Manage and monitor your washer remotely, track and download cycles, connect with Google or Alexa voice assistants, and access smart diagnosis, customer support, and more. ThinQ Care appliances send usage, maintenance, and diagnostic alerts to help you keep them running smoothly. ThinQ UP appliances receive software updates for new features and enhancements. Learn more .

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Smart Pairing

With Smart Pairing™, the washer can even tell the dryer to select a compatible drying cycle 4 , making it the ultimate laundry hack.

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Wash Two Loads at Once

Wash small loads that just can't wait while cleaning a larger load in the main washer by adding the ingenious LG SideKick® 29" pedestal washer 5 . Controlled via the main washer's touch panel, you can choose from warm and cold settings and 6 cycles to care for delicates, hand washables, workout wear and more. Elevate your possibilities-and elevate your washer for easier loading and unloading.

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Measure First, Order Right

Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space. WATCH THE FULL MOVIE WITH AUDIO DESCRIPTIONS WATCH THE FULL MOVIE

Top Rated by Consumer Reports See how LG Front Load Washers were rated on reliability, performance, and energy & water efficiency. 6 SEE RATINGS CHARTS

Built-in Intelligence Takes Out The Guesswork Forget about endless sorting or toggling through cycles-built-in sensors use AI technology to detect fabric texture and load size, then automatically select the right wash motions, temperatures and more for advanced fabric care.

Power Clean Big Loads in Under 30 Minutes 1 With TurboWash® 360°, you can clean larger loads fast and get more done while enjoying the same great washing performance you expect from LG. Five powerful jets with variable sprays surround clothes from multiple angles so detergent can penetrate deep into fabrics for a complete clean-even for big loads-in under 30 minutes 1 .

Clean Up to 36 Loads with 1 Easy Fill 2 No more digging out detergent and fabric softener every time you do laundry-with ezDispense® Automatic Dispenser, just fill the reservoirs once and you're set for up to 20 to 36 wash cycles 2 with the versatility of using detergent and softener or detergent only. It adds just the right amount for each load size-at just the right time-and will even send an alert to your smartphone when it's time to refill 3 .

Minimalist Style, Impressive Capacity With its sleek aesthetic and streamlined design, you may not expect capacity that goes beyond the boundaries of a traditional washer. The massive 5.8 cu. ft. tub accommodates king-size bedding, comforters, oversized towels or washable rugs with ease, all while helping to save time by reducing the number of loads each week. At 29" wide, it's only slightly larger than standard 27" models but still fits comfortably in most laundry spaces.

Elegantly Simple Operation Go beyond ordinary buttons and dials with an intuitive 7" LCD touchscreen that simplifies laundry and places total control at your fingertips. The elegant panel perfectly complements the modern, flat front design, luxe brushed steel finish and tinted tempered glass door.

Premium Looks Designed to Last Real tempered glass door provides a sleek, stylish look that also resists shock and scratches. The dark chrome door trim offers a finished look that nicely contrasts the brushed steel finish and enhances the premium feel.

Smooth Surface Helps Prevent Snags Unlike tubs made from porcelain or plastic, the LG NeveRust® Stainless Steel Tub avoids the chips and nicks that can snag fabrics and ruin clothing.

A Smarter Home Starts with the LG ThinQ® App The ThinQ app offers control and convenience for smart LG appliances to help you simplify life and enjoy the comforts of home. Manage and monitor your washer remotely, track and download cycles, connect with Google or Alexa voice assistants, and access smart diagnosis, customer support, and more. ThinQ Care appliances send usage, maintenance, and diagnostic alerts to help you keep them running smoothly. ThinQ UP appliances receive software updates for new features and enhancements. Learn more .

Smart Pairing With Smart Pairing™, the washer can even tell the dryer to select a compatible drying cycle 4 , making it the ultimate laundry hack.

Wash Two Loads at Once Wash small loads that just can't wait while cleaning a larger load in the main washer by adding the ingenious LG SideKick® 29" pedestal washer 5 . Controlled via the main washer's touch panel, you can choose from warm and cold settings and 6 cycles to care for delicates, hand washables, workout wear and more. Elevate your possibilities-and elevate your washer for easier loading and unloading.

Measure First, Order Right Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space. WATCH THE FULL MOVIE WITH AUDIO DESCRIPTIONS WATCH THE FULL MOVIE

Features

  • 5.8 cu.ft. Mega Capacity lets you fit more in every load
  • Intuitive 7" LCD touchscreen simplifies laundry and perfectly complements the modern design
  • Built-in intelligence takes out the guesswork-AI Wash 2.0 selects optimal wash settings
  • TurboWash® 360° Technology power cleans big loads in under 30 minutes
  • ezDispense® automatically dispenses the right amount of detergent and fabric softener
  • Allergiene® Cycle uses the power of steam to deep clean
  • ThinQ® app provides access to smart functions
Laundry Appliance Capacity
Capacity 5.8 cu. ft.
Summary
Dial-A-Cycle™ No
Electric Dryer Option DLEX9900S
Gas Dryer Option DLGX9901S
Series LG SIGNATURE
Touch Buttons Yes
Type Front Load Washer
Type of Display Full Touch LCD Screen
Energy
CEE Tier Advanced Tier
ENERGY STAR® Most Efficient Yes
ENERGY STAR Certified Yes
IMEF 3.2
IWF 2.6
Washer Programs
No. of Washer Programs 26
Washer Programs Activewear, Allergiene®, Bright Whites™, Swimwear, Hand / Wool, XL Load, AI Wash, Bedding, Color Care, Overnight Wash, Delicates, Dresses, Heavy Duty, Jeans, Kids Wear, Large Load, Normal, Perm. Press, Quick Wash, Rinse+Spin, Sanitary, Small Load, Spin Only, Sweat Stains, Towels, Tub Clean
No. of Washer Options 22
Washer Options Brightness, Cycle List Edit, Cycle Optimization, Delay Start, ezDispense™, Drum Light, Factory Reset, ezDispense™ Nozzle Clean, Signal, Control Lock, Smart Diagnosis, TurboWash®, Open Source License, SideKick™ Connection, Wi-Fi, Cold Wash, Extra Rinse, Fresh Care, Prewash, Remote Start, Additional Settings, Steam
No. of Wash/Rinse Temps 5
Wash/Rinse Temps Cold, Extra Hot, Hot, Tap Cold, Warm
No. of Spin Speeds 5
Spin Speeds Extra High, High, Low, Medium, No Spin
Water Levels Load Sensing
No. of Soil Levels 5
Fabric Care Features
Turbowash® Yes
Turbowash® Type Turbowash® 360°
AI DD® Yes
Soil Level Sensor Yes
Allergiene™ Cycle Yes
ColdWash™ Option Yes
Sanitary Cycle Yes
Steam Technology Yes
Laundry Appliance Convenience Features
Dispenser ezDispense cartridge (Detergent, Softener), Main Wash
Auto Suds Removal Yes
Control Lock Yes
Drum Light Yes
End of Cycle Signal Yes
Leveling Legs Yes
LoadSense Yes
Cabinet Vibration Sensor No
True Balance® Anti-Vibration System Yes
LG Signature Yes
Laundry Appliance ThinQ® Smart Features
ThinQ® Smart Technology Yes
Energy Monitoring Yes
SmartDiagnosis™ (v3.0) Yes
ThinQ Care™ Yes
Tub Clean Coach Yes
Wi-Fi Yes
ThinQ UP™ Yes
Motor
Axis Horizontal
Max RPM 1300
Motor Type Inverter Direct Drive Motor
Materials and Finishes
All Available Colors Brushed Platinum Steel
Cabinet VCM
Control Panel X (Cabinet Cover One Piece)
Door / Rim Glass/Chrome
Door Cover Tempered Glass Door
NeveRust™ Stainless Steel Drum Yes
Top Plate VCM
Power Source
Washer Electrical Requirements 120V, 12 Amps
Ratings UL Listed
Washer Power Source Type Electric
Options/Accessories
LG Sidekick™ Pedestal Washer WD405CS
Pedestal WDP8S
Stacking Kit KSTK2 (KSTK5 will replace)
Dimensions
Carton (WxHxD) 31 3/8" x 44 3/4" x 33 3/4"
Depth with Door Open 54 5/16"
LG Sidekick™ Pedestal Washer (WxHxD) 29" x 14 1/8" x 30 7/8" (52 3/4" D with drawer open)
Pedestal (WxHxD) 29" x 13 5/8" x 29 1/2" (44 3/4" D with door open)
Product (WxHxD) 29" x 40 3/4" x 31 1/8"
Weight (Carton) 233.7 lbs
Weight (Product) 217 lbs
Weight (Product/Carton) 217/233.7 lbs
Warranty & UPC
Direct Drive Motor 10 Years
Drum 10 Years
Parts and Labor 1 Year
UPC 195174069820

Quick Specs


  • Appearance

  • Type: Washer
  • Style: Front Loading
  • Fuel: Electric

  • Dimensions

  • Width: 29"
  • Height: 40.75"
  • Depth: 31.125"

  • Features

  • Energy Star Rated: Yes
  • Laundry Capacity: 5.8 cu. ft.
  • WiFi Connected: Yes

LG SIGNATURE Appliance Bundle Savings Promotion Rebate

Offer Expires: 4/9/2026 to 7/8/2026 Must be postmarked by: 9/8/2026

Receive up to a $3000 rebate with purchase of 2 or more qualifying LG SIGNATURE Kitchen Or Laundry Appliances. Rebate form must be postmarked by 9/8/2026.

LG ThinQ Care Warranty Promo

Offer Expires: 4/9/2026 to 12/31/2026 Must be postmarked by: 2/28/2027

Purchase a qualifying LG product and register it through ThinQ app to extend the original 1 Year LG Limited Manufacturer Warranty to 2 Years at no cost, valued up to $185. Rebate form must be postmarked by 2/28/2027.

LG Signature ThinQ Care Warranty Promo

Offer Expires: 4/9/2026 to 12/31/2026 Must be postmarked by: 2/28/2027

Purchase a qualifying LG product and register it through ThinQ app to receive a 3 Year LG Limited Manufacturer Warranty at no cost, valued up to $185. Rebate form must be postmarked by 2/28/2027.

Poster Image

LG Signature Laundry Washer

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Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

4.0 out of 5

75% of reviewers recommend this product.

1 Stars

Philip Perez 4/18/2026

Originally posted on lg.com

No, I do not recommend this product

1 Stars

Unreliable washer and zero customer service

Dirty clothess 4/18/2026

The on/off button stopped working within a month of purchasing this washer. LG support was ridiculous. We have 4 kids and we are unable to do laundry for the past 4 weeks. We should of bought some other brand
Originally posted on lg.com

No, I do not recommend this product

5 Stars

A washer that works as hard as I do

Darel_537 4/1/2026

I am a friend of an LG employee and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG. The drum is no joke king bedding comforters oversized towels all in one shot. Im a big fan of the touchscreen is clean and intuitive no fumbling through confusing menus. ezDispense is the real standout fill the reservoir once and it automatically doses the right amount of detergent i dont have to be measuring every time. This machine just works and it makes laundry day feel effortless.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Hyonjong Kim 3/30/2026

I am a friend of an LG employee and I received this product for free in exchange for my honest review. I am very excited about how the washer works. its performance capacity and be able to control on an app I set up on my cellphone. And specially amazed by the detergent tray in the bottom of the washer which auto supplies the detergent according to a washing mode.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Looks Incredible Super Quiet and Insane Capacity

RoseG6 3/18/2026

I am a family member of an LG employee and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG So yes I got this product as a gift through my son but everything Im saying is completely honest. This is the most elegant laundry machine I have ever seen and it feels like you can put an endless amount of clothes in the washer before its full. Im still learning all the washer settings but so far its been pretty easy to learn. The touchscreen makes it very easy to use. When its running its really quiet when you consider how much its washing. I tried the fast wash mode the other day and it was done in 30 minutes. Its a really complete and luxorious washing machine... And I never thought I would say the word luxorious when talking about a washing machine. I also never thought I would invite guests into the laundry room to show off my washing machine but Im doing that now too... :
Originally posted on lg.com

Yes, I recommend this product

4 Stars

Aesthetically pleasing and functional

washingmachineluver 3/18/2026

I am a family member of an LG employee and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG. Looks super sleek and modern while simple to use. The automatic detergent dispenser is very convenient since it will measure out the appropriate amount for every wash. Very large capacity makes it easy to washing bedding in one go. There are a lot of handy cycles like the steam cleaning and self clean options.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Quiet Easy to Use and Handles Large Loads

LesleyJB99 3/13/2026

I am a family member of an LG employee and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG. Ive been really happy with this washer so far. Its extremely easy to use and so so quiet which makes a big difference since our laundry area is close to our main living space. The machine looks super sleek offers a lot of different cycle options and its easy to choose the right setting depending on what youre washing. I also like that the machine uses water very efficiently so you dont end up using excessive water. One of the things I appreciate most is the large capacity. It handles very large loads with no problem and Ive been able to wash bulky items like comforters super easily. Everything comes out very clean and the controls are simple and straightforward. Overall its a great washer thats quiet and very easy to use
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Great features

Bigshan225 3/10/2026

I am a family member of an LG employee and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG. My wife and I absolutely love this washer. The efficiency of it is priceless. It doesnt make alot of noise and the smart cleaning is the best
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Love it

Hailey_Shin 2/25/2026

The delivery was so smooth and installation was quick. I love its sleek and modern design. Very quiet machine barely hear the noise. Huge capacity easy to operate. I didnt even need to read the manual. I am very happy with my new washer. I am a family member of an LG employee and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Quiet Powerful and a Big Upgrade

Scotty W 2/25/2026

I am a friend of an LG employee and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG. Weve been using the WM9900HSA and its been a great upgrade. It has a large capacity so I can wash bedding and towels in fewer loads and the spin cycle leaves clothes noticeably drier. Its also much quieter than our old washer. We also purchased the matching washer pedestal which I highly recommend. The added height makes loading and unloading much more comfortable and the extra storage space is a bonus. I like how sleek it looks and how easy the controls are to use. Overall it feels high-end efficient and does a thorough job cleaning. Im really happy with it so far.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

From Skeptical to Seriously Impressed

Kang L 2/25/2026

I am a family member of an LG employee and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG. Heres my review: Ive used this washer about 6 times over the past 6 weeks and I genuinely look forward to doing laundry with it First its beautiful. I love the clean minimal design. There arent a bunch of knobs and buttons everywhere. Its just a sleek touchscreen panel and it makes the whole laundry area feel more modern. The feature I ended up loving a lot the most is the automatic detergent dispenser ezDispense. I was actually concerned about this because I had seen some mixed reviews but it completely won me over. You get two detergent reservoirs so you dont have to measure detergent every time or keep bottles sitting out. I currently use one for my regular detergent and the other one for delicates. Once theyre filled you can just put the bottles away and forget about it it makes the space feel so much tidier. The reservoirs are also bigger than they look which surprised me. When I first turned the machine on it gave me a empty detergent error but that was just because ezDispense setting is turned on by default. If you dont want to use it you can turn off the setting or even configure it to use just one reservoir. I also love that you can set the exact amount of detergent you want as the default and tweak it per load if needed. It feels very customizable without being complicated. The preset cycles have also been really nice. Ive tried AI wash swimwear dresses and bedding. I especially love the swimwear cycle I never thought about having swimwear washed by a machine always handwashed them before.. so Im happy. Its nice not having to think too much about the settings the machine kind of takes care of it for you. Performance-wise it just does its job really well. It handles large loads easily and its surprisingly quiet. Even during high spin cycles it stays very stable and doesnt shake or move around. The ThinQ app is another small thing that I didnt think Id care about but actually appreciate. Getting notifications when a cycle finishes is convenient especially when Im doing other things around the house. Overall Im honestly impressed. It feels thoughtfully designed powerful and easy to use. I didnt get the SideKick pedestal washer initially but after using this I can see how it would be an amazing addition Ill probably add it later.
Originally posted on lg.com

Yes, I recommend this product

1 Stars

HORRENDOUS SERVICE - NEW WASHER ARRIVED BROKEN

BROKEN WASHER 2/21/2026

$2500 Washer Arrived Defective. Weeks of Runaround. No Resolution. I purchased a brand-new LG washer and dryer directly from LG.com Order #1115645596. The washer arrived defective. What followed was one of the most frustrating and illogical customer service experiences Ive ever encountered. LG first claimed they could not locate a service provider in my area and informed me that their locator team had 30 days to find a technician. Thirty days for a brand-new $2500 appliance that never worked. When I refused to wait a month without a functioning washing machine LG offered $2437.50 in LG.com store credit. Not a refund store credit. To access that credit I was instructed to: Cut the serial-number label in half Upload photos of it Create an LG account Potentially complete a one-way video call Mail the physical cut serial sticker back to LG Wait for processing Only after I complied with the upload instructions did they inform me that the physical serial label must also be mailed in before anything would be processed. This requirement was presented as non-negotiable. In other words LG expected me to physically remove and surrender the only serial number label from a $2500 appliance before issuing credit or providing a replacement. Removing that label would leave the machine unserviceable and without verifiable warranty documentation. No reasonable company should require a customer to disable ownership documentation before providing a remedy for a defective product. Throughout this process: Departments could not access their own order information I was repeatedly asked for proof of purchase despite buying directly from LG Instructions changed mid-process Escalations resulted in canned responses No repair was ever scheduled No replacement was ever delivered At no point did LG provide a straightforward exchange or refund. If you are considering purchasing directly from LG.com understand this: if something goes wrong you may find yourself navigating a maze of conflicting instructions arbitrary requirements and bureaucratic delays instead of receiving support. The product may look premium. The customer service experience was anything but. I will not purchase from LG again and I would strongly caution others to consider how much post-purchase support matters before committing thousands of dollars.
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Premium in Every Detail

JinL 2/17/2026

I am a family of an LG employee and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG. This is my first time using a Signature product and now I truly understand why it is considered a premium line. Even though it features a touchscreen the interface is incredibly smooth and responsive. Everything transitions quickly and effortlessly. The capacity is impressive. It easily handles large loads including bulky bedding without any issues. I connected it with LG ThinQ and I was honestly surprised by how many features are available. There are so many settings I can configure and personalize. Being able to customize the washer to fit my own preferences makes it extremely convenient and enjoyable to use. One feature I especially appreciated is the interior light. When I ran my first load I was curious to see how it was performing. Being able to turn on the light and check inside while it was running gave me reassurance that everything was working properly. There has been a lot of discussion about the automatic detergent dispenser and I agree that it can feel a bit confusing at first. I adjusted some settings incorrectly in the beginning and accidentally ran a load without detergent. However once I got used to the system I found it incredibly convenient. It also made me realize that I had been using far more detergent than necessary before. The automatic dispensing system helps ensure the proper amount is used every time. I also purchased the SideKick pedestal washer as an accessory. It integrates seamlessly with the main unit and I can control it directly from the primary washer. That level of integration is both convenient and thoughtfully designed. As for drawbacks the detergent drawer is located at the bottom of the machine. Most washers have it positioned at the top so having it lower does feel slightly inconvenient. Additionally there is no dedicated bleach compartment which may be a downside for some users. Aside from those points the washing performance is excellent. It is spacious powerful and overall an outstanding washer.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

A Beautiful Upgrade That Exceeded My Expectations

WM9900HSA 2/14/2026

I am a friend or family member of an LG employee and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG. Ive always known that among Korean brands LG stands at the top when it comes to home appliances. Thats why our washer and dryer were already LG and weve been extremely satisfied with themthey were the top-tier models at the time of purchase and have performed beautifully. When I found out that I had been selected to try this new washer I honestly felt like I had won the lottery. Seeing it in person made me even happierthe design is sleek modern and truly luxurious. It instantly elevated the look of our laundry room. Since I was already familiar with LG products getting started was effortless. What impressed me most was how thoroughly it cleans with just a small amount of detergent. Once again Im amazed by LGs outstanding quality and performance. I feel honored to have had this opportunity and Im already convincing my husband that we should upgrade our dryer to the matching model. Having the full set would make our laundry room look even more elegant and cohesive. Thank you LG
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Huge Capacity Smart Features

echoi73 2/12/2026

I am a family member of an LG employee and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG. This commercial-sized washer is an absolute beast. The capacity is incredibleI can toss in a large overflowing laundry basket and still have room to spare. While the massive drum means I have far fewer laundry days the only danger is letting the clothes pile up since I know the machine can handle a mountain of laundry in a single cycle. The automatic detergent and softener dispenser is a total game-changer. I just fill the bottom tray with detergent and softener and the machine intelligently senses the load size to dispense the perfect amount every time. Its a lifesaver for a busy household theres no more measuring or messy pouring and its so simple even my kids can do their laundry now. Operationally the machine is impressively quiet. Its barely audible until it hits the high-speed spin cycle. I also appreciate the accuracy of the time remaining display which takes the guesswork out of when a load will actually be finished. My only minor gripe is the all-touch screen. I personally prefer the tactile feel of a traditional dial/buttons but I have to admit the display is sleek and very responsive once you get the hang of it. Overall this is a robust intelligent appliance that genuinely takes the chore out of laundry. It is a must-have for large families or anyone tired of cramming bulky items into standard-sized machines.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Clothes are so soft

Randi girl 2/12/2026

We had a smaller capacity washer and dryer and switched to this new LG Signature model including the sidekick washer. The capacity provides so much room especially in the dryer that everything feels much softer coming out. We also switched the dryer from gas to electric and I think that also made a difference. We connected the sidekick to the main washer control panel and it is so convenient to use both washers. The AI cycle is the one we utilize the most as it selects based on what is put in the washer or dryer. Very satisfied with both the washer and dryer.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Great machine WM9900HSA Review

Emiliano Carrillo 2/11/2026

Weve been using the LG SIGNATURE WM9900HSA washer for several weeks now and it has completely changed how we think about laundry. This washer feels truly premium in both performance and design. The first thing you notice is how quiet and smooth it is. Even with large or bulky loads the machine runs with minimal vibration which makes a big difference in a home setting. Everyone in my household has commented about this. It looks sleek and modern in the laundry room and definitely lives up to the LG SIGNATURE name. My favorite feature is the AI wash and the fact that I can start the load from my iphone. Ive never experienced a wifi washer and its a game changer. Overall this washer delivers and feels very high-end its absolutely worth it. I am a family member of an LG employee and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

A True Upgrade to My Laundry Routine

jacypark 2/11/2026

I am a friend or family member of an LG employee and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG. I received the LG SIGNATURE WM9900HSA washer as a gift and after using it for a while I can honestly say Im very impressed. Before this I had a large-capacity GE washer. Even though it was designed for big loads I often felt like my clothes didnt come out as clean as I hoped. I also felt a bit nervous whenever I washed bulky items like comforters because the machine would sometimes become unbalanced and cause strong vibration during the cycle. With this LG washer I noticed a difference right away. The cleaning feels much more thorough and even when I wash heavy or oversized loads the machine runs smoothly with very little vibration and stays stable. Now I dont feel worried starting a big load which has been a huge relief. One feature Ive really appreciated is the steam cycle. It gives me extra confidence that clothes bedding and towels are being cleaned more deeply and its especially nice for items that need a more hygienic wash. I also love the design it looks sleek and modern and the large touch screen makes everything feel high-end but still easy to use. The controls are intuitive so I got used to it pretty quickly. The large capacity has been one of the biggest benefits for my household. I can wash bedding and big loads without splitting them up which saves a lot of time. Its also quieter than I expected. Another feature I really appreciate is the automatic detergent dispenser. Not having to measure detergent every time is surprisingly convenient especially on busy days. Overall this washer feels like a true premium upgrade for me. It not only looks beautiful but also gives me confidence that my laundry is getting properly cleaned without the issues I experienced before. Ive been very happy with it.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Nice washer to own - good functionality and looks

mdab12 2/10/2026

I am a family member of an LG employee and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG. I used this product for about two weeks now and I am very pleased with the capacity cycle options ease of operation and looks One of the main concerns in older reviews regarding soap dispenser error seems to be resolved now as we didnt face it so far. Cycles are easy to choose from the interface and the washer performed well with various loads bedding washable rug regular clothes. Noise levels are okay as well. Looks very sleek and is a great addition to our laundry with existing LG dryer we got last year. Overall I am very satisfied with the product so far will definitely recommend to others.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

A sleek and modern appliance

min2025 2/10/2026

I am a family member of an LG employee and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG. I To start my old washer was almost 15 years old and was on its last legs. Being able to switch it out for a new LG washer made it a great point of comparison - it looks sleek and modern and has a much larger capacity than what I was used to. There is a slight learning curve with using the touchpad screen but honestly I do not want to deduct stars for that reason as again my old washer was much more outdated and did not have any of the new technologies. The design is sleek and the noise level is minimum with no distracting vibrations. Last but not least the amount of detergent I have to use for a load is much smaller than what my previous washer needed in order to clean the clothes. An investment up front and the quality is truly felt.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Gorgeous Upgraded home with LG signature

Jina H 2/9/2026

I am a family member of an LG employee and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG. The moment you see this washing machine you cant help but say Wow. If you own appliances from brands like Wolf or Sub-Zero I believe the LG SIGNATURE line is the only one that truly matches that caliber. I used a family member discount to purchase the dryer SideKick and pedestal and the moment they were installed I felt like my homes value jumped by hundreds of thousands of dollars. I was already using a top-of-the-line LG model before but this one doesnt just have a more stunning exterior and designit cleans exceptionally well too. The capacity is so massive that even large comforters fit with room to spare which seems to result in a cleaner wash that is gentle on fabrics without any damage. When I placed the order I was slightly concerned about negative reviews regarding detergent error messages. However since we use laundry pods we can simply ignore those alerts and move on. The keypad is also incredibly intuitive operating with a simple touch just like an iPhone. Selecti And this machine is very quiet Upgrading to this machine was definitely the right move and I think it will play a big part in getting a great price when I eventually sell my home. It truly feels like a choice that upgraded our entire house by a level. Once you see the photos I uploaded youll definitely want to upgrade yours too. Its absolutely gorgeous.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Huge capacity Washing Machine

JK Kim 2/8/2026

I am a friend of an LG employee and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG. The best part is its got a huge capacity automatic dispenser and smart AI features. Its also super quiet. The only downside is it just has two dispensers for detergent and softener no spot for bleach.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

ThinQ app Turbo wash 360 Detergent dispense

Cesar265 2/8/2026

I am a friend of an LG employee and I received an LG signature 5.8 cu ft mega capacity smart front load washer with built in intelligence for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG. I received my washer on 01/27/26 first thing in the morning and the delivery # 8 personnel was on time and installed my washer and made sure it was balance and did a test wash before they left. At the beginning I felt like it wasnt working properly and not getting past the Rinse and spinning cycle. After speaking with an LG customer support he explained some things and gave me some tips. After a few washes using the LCD display and then downloading the ThinQ app I noticed a big difference and can see more on the app than on the display at once. I guess I wasnt use to so much technology especially with the washer but it made it easier and simpler and would give you time you wash and when it will be done. I have washed some dirty coats especially lately with all the snow and rubbing up against walls at work in narrow areas the coats came out clean. I washed some towels did a load of bedding set and blanket also washed clothes and it rinse and spin cycle remove all water from clothing. I like that its big and you can wash big comforters and not have to go out to wash I like the 360 turbo wash. We like that you dont have to put detergent or fabric softener every time you wash due to having a place where you fill it up and you put it to dispense the amount you need. The only thing is thats on the bottom but I have my machine raised on a 1 foot platform so its not too bad as it may be if it was on the ground. This washer is good and quiet. To everyone please read instructions before starting anything because it will make everything more easier. I thought that a washer is a washer but when new technology is involved you must read to make sure everything works good.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Great Washer with excellent Technology

CPatel 2/7/2026

I am a friend of an LG employee and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG. We are very happy with the performance of the LG Washer. Our experience with the LG team was pleasant and they were very responsive throughout the process. The delivery crew was excellent. The washer is large in size and the technology is impressive. The appearance of the unit is attractive and the EZ Dispenser with flexible settings works well. However the EZ dispenser is located at the bottom which can be a bit difficult to manage. Overall the washer delivers great performance and quality. The 360-degree water spray during washing significantly improves the clothing wash cycle. Absolutely no noise from washer. We are very satisfied with the product.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Great product great features

BSat 2/7/2026

I have been using this washer for approximately two weeks and it has notably enhanced my laundry routine. Ive used the AI-powered washing cycle which is impressive as it automatically detects fabric type and load size then adjusts wash motions temperature and cycle duration to ensure optimal cleaning performance while minimizing wear on delicate items. The washers large capacity is a significant advantage. Its spacious drum allows bulky items such as comforters as well as large household loads to be washed efficiently in a single cycle resulting in meaningful time and energy savings. Even with large loads there has not been extra noise which is very important for us. In addition the automatic detergent and fabric softener dispensing system adds a high level of convenience. It accurately measures and dispenses the appropriate amount for each load eliminating guesswork reducing waste and delivering consistent results. Overall the LG WM9900HSA washer offers an efficient reliable and thoughtfully engineered laundry solution. I have not experienced any issues with the detergent dispensing as mentioned in other reviews so far we are loving this product. Disclosure: I am a friend of an LG employee and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Great washer

jfitz98 2/6/2026

I am a family member of an LG employee and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG. This washer is great. It is so big and easily fits a queen comforter and sheets. The different settings are very good for what you are washing towels bedding AI setting to determine load size etc. I havent used every setting yet but the ones I have were good. Better to choose the correct size setting so the clothes dont end up too wet. The detergent dispenser is pretty low to the ground without having a pedestal but since you dont have to fill it every load its ok. Overall very pleased and have had no issues with this washer.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Stylish quiet and with great features

JKLian 2/6/2026

I am a friend of an LG employee and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG. One of the nicest washing machines Ive ever used. The built in AI technology helps take the guess work out of selecting the washing settings for your clothes as it automatically picks the settings based on the types of fabric in the wash I also like that it is able to handle a large capacity during a single wash automatically dispenses the appropriate detergent amounts and is so quiet when in use. Ive recently started using the ThinQ app to customize washer modes for certain types of fabrics that I wash and may require more care. Overall I am very happy with the performance of the washer and love the sleek look
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Large capacity and AI power washer

Soojeong Woo 2/6/2026

I am a friend or family member of an LG employee and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG. Ive been using the LG WM9900HSA washer for two weeks now and it has completely changed the way I do laundry. One of the most impressive features is its AI-powered washing system. The washer automatically detects the fabric type and load size then adjusts the wash motions temperature and time accordingly. This not only ensures optimal cleaning performance but also helps protect delicate clothes from wear and tear. Another major advantage is the large capacity. With its spacious drum I can wash bulky items like comforters and large loads of family laundry in one go. This saves both time and energy. The automatic detergent and softener dispenser is another highlight. It precisely measures and dispenses the right amount of detergent for each load preventing waste and ensuring consistent results. I no longer have to guess how much detergent to use which makes the whole process effortless.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Huge capacity quiet

Dsohn 2/5/2026

I am a friend of an LG employee and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG. Having said that I am a long-time LG customer and this washer did not disappoint I love the capacity - we live in cold NE state so a washer that can handle thicker bedsheets and blanket is a must. It is very quiet and given its capacity not as bulky in size. I am planning to buy the matching dryer when my current one needs replacing.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Quiet Pretty Combo that works great for me

Missed 2/5/2026

I am a friend of an LG employee and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG. The washer works great is efficient and I love the cycle options. I am not experiencing the same issue with the dispensing drawer as others have noted in their reviews but I also prefer to use pods. The washer is beautiful and the capacity is perfect for the loads I wash a lot of kids and a lot of activities. I really like how quiet it is too. Hopefully you experience this product the same as I did.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Best washer

PayalS 2/3/2026

I am a family member of an LG employee and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG. I am quite amazed at the ease and efficiency of this washer WM9900HSA. After several loads I have yet to reload the detergent dispenser. The AI wash setting determines the wash capacity and cycle. The extra large capacity reduces the number of loads and saves time. Delivery was smooth and easy. Very happy with this intuitive washing machine
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Big and quiet

Elarsen 2/2/2026

I am a family member of an LG employee and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG. Like others have mentioned this washer is big We love it though. With a family of 3 boys we have loved the large capacity and being able do less loads. The washer is quiet and runs smooth and has all the features you would ever want in a washer. It looks cool too. Never thought Id say that about a washer but looks sleek and modern. The delivery guys were great too. They were quick and did their best not to ding the walls or floors. My only complaint would be they didnt level it out very well. I wouldnt take any stars off for it but because of the size it definitely needs to be level.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Great washer

Anthony Perrelli 1/31/2026

I am a friend of an LG employee and I received this product at a discounted price. All opinions expressed in this post are personal and should not be attributed to LG. As a busy parent with a growing family I needed a washer that could keep up with our schedule and the constant stream of laundry that comes with it. The LG WM9900HSA has been a total gamechanger for us. The massive 5.8 cu. ft. capacity is honestly one of my favorite features. I can wash our toddlers clothes my work outfits and even a full load of bedding in one go. Its cut down the number of loads we do each week which is huge when youre juggling work daycare pickups and everything else life throws at you. The TurboWash 360 feature is another lifesaver. It speeds up the wash cycle and washes great every time even the messy kid stuff. And for a machine this powerful its surprisingly quiet great for night time loads. I also love the smart features. Being able to check cycle status from my phone or get a notification when a load is done fits perfectly with our onthego lifestyle. The stainless finish looks great in our laundry room and the controls are simple enough that neither of us has to think too hard about which setting to use. Overall the WM9900HSA has made laundry feel less like a chore and more like something we can actually stay ahead of. For any young family trying to balance time The matching dryer DLEX9900 pairs great with this washer. With 9 cu. Ft. Of capacity gets clothes and bulky items dry faster. I also love the steam feature for getting rid of wrinkles in minutes without needing to iron.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Huge and so quiet

Sean A 1/28/2026

I am a friend of an LG employee and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG. This washing machine is an absolute unit. The 5.8 cu. ft. capacity is huge Comforters big family loads no problem. It honestly took my family a couple days to fill it up to run one load. The AI Wash feature is pretty cool It figures out the load size and how dirty everything is then adds the right amount of detergent on its own. I dont have to pour in detergent every time just fill up the large basin and press run. Its also so quiet and efficient. I almost forgot to change the load over to the dryer because I couldnt tell if it was running or had finished.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

What a huge tub you have

laundrymomnomore 1/27/2026

My brother is an LG employee and I received this product for free in exchange for my honest review. However these are my personal opinions and not those of LG. This washer is HUGE or as people from New York say YUGE. With 6 kids I went from 8 loads a week for my family to 3 just to separate colors. That is efficiency. Its got all the modern features you want and while the price tag is a little spendy almost all appliances are these days. But again if you can do fewer loads that saves time and money. I didnt find it overly loud or clunky but my old washer was... well old. So comparison might not be fair.
Originally posted on lg.com

Yes, I recommend this product

4 Stars

Sleek washer

TL Mom 1/25/2026

I am a family member of an LG employee and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal should not be attributed to LG. This LG Signature washer is beautiful easy to use I didnt even read the user manual quiet and does its job. The washer looks almost like a furniture and even if it was out in the open for someone without the laundry room or closet the machine will look fine. The capacity is probably the biggest Ive seen. The music that alerts when the load is finished is cute. My only criticism is the location of the detergent dispenser which is hidden at the bottom of the machine. As a woman in her 80s its challenging to bend over to pour the detergent. I recommend to either change the location or offer a free pedestal.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Quiet Pretty Combo that works great for me

MarkJI 1/23/2026

A friend of mine works at LG so I thought I would try this washer and dryer combo out to see if it was as good as he claimed. Well the items are beautiful and really dress up a laundry room. Super quiet and the app is nice when I have to step away and monitor loads. Both the washer and dryer hold a lot so I can often consolidate multiple loads into one. Ive read the other reviews about the detergent dispensing drawer but I use the washing pods so I dont really experience that ever. So far so good on my side hopefully you experience it the same.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Great Product

Lchapple 1/22/2026

I am a friend of an LG employee and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG. The washer is amazing and offers many settings that are perfect for our family of 5. Whether its a normal wash bedding delicates etc the washer offers a selection for all our needs. I specifically love the capability to have 2 different detergents to select from which helps for washing the adults and kids clothes. The EZ dispenser is fantastic and minimizes time in the laundry room. Id recommend adding the pedestals for the extra height and storage space.
Originally posted on lg.com

Yes, I recommend this product

4 Stars

Luxury and quite comfortable.

J RAY 1/21/2026

I am a friend of an LG employee and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG. This beast of a washer is perfect for large families. The Mega Capacity is truea king-sized comforter and a weeks worth of towels fit in one load. The TurboWash feature cleans them thoroughly in 30 minutes. Its striking appearance and modern touchscreen make it stand out from other washers. Its quite similar to being able to sleep next to it.
Originally posted on lg.com

Yes, I recommend this product

1 Stars

Detergent Drawer Nightmare

Crystal5 12/2/2025

This washing machine is beautiful however that is all it is good for. Since the day it was delivered the dispenser drawer has said it is open when in fact it is not open. It has been three months and we have had service out 5 times with no fix in sight. I have requested a replacement be sent and they keep saying I have to have a service technician out. I am tired of waiting around for the technician and tired of not having a working washing machine.
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Same bad dispenser issue as everyone else...

skh0223 12/1/2025

Same issue as everyone else the dispensing system gives an error message even when its full. LG sent a technician out what that alone was a nightmare ending up with me taking two full days off of work as he didnt show the first time. Finally brought a new dispenser drawer which worked and fixed the issue......for a couple of weeks. I now have a $2000 washer that gives me an error every time I start it up. I would steer clear of this model.
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Bad dispenser even worse customer service

Marco2327 12/1/2025

Just like all the others from day 1 automatic dispenser drawer problems. Tech came out once sent him a message showing failure an hour after he left and never came back. I had to keep babysitting this with LG they keep kicking the can saying nobody is taking the warranty service call. LG sent me another drawer continued problems and terrible service. I wish I had listened to the reviewsand I referenced them when buying and chatting with a representative they assured me it would not happen.
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Auto Dispense

NotGood2 11/27/2025

Right from being installed our first washer gave error codes dealing with the auto dispense drawer not being inserted and/or being filled despite it being filled. First machine was returned and a replacement was sent. Guess what?? Machine number 2 has done the exact same thing and LG rather than honor a replacement machine has decided that they will only rectify the situation by sending another auto dispense drawer. They will not send a repair tech to solve the problem or another unit. We have the extended warranty and that does nothing. If you want a machine that will not function properly out of the box then buy this machine. Horrible design and horrible company. Poor product. Poor company. 2 useless machine weve had.
Originally posted on lg.com

No, I do not recommend this product

5 Stars

So Pretty and Work So Good

Daniel Brown 11/13/2025

The design is so pretty and looks very luxury My friends all say its so beautiful. I didnt think it will work this good because some reviews not so good but really its amazing. I like it so much and I want to tell my friends to buy too
Originally posted on lg.com

Yes, I recommend this product

1 Stars

Shakes very bad in spin cycle

Sam hamm 9/15/2025

Originally posted on lg.com

No, I do not recommend this product

1 Stars

Dispenser Tray Not Working

Downcast 8/14/2025

I finally got my washer and dryer after several months of waiting and delays from LG. I having the same problems as everyone else. The washer will either not recognize the dispenser try is installed or it will say that the softener is low. I called LG they had to send out a service technician. The tech actually no-showed me the first day. Came the second looked at it for 5 seconds and said the unit needs to be replaced. I have been in contact with LG since then with horrible communication on LGs part. Their current resolution is to give me credit to the LG website but the same washer is not available to purchase. So for now Im stuck with a very expensive broken washer.
Originally posted on lg.com

No, I do not recommend this product

3 Stars

Zero factory QC. Automatic dispenser fail

AndrewCa 8/9/2025

Lowes delivered my washer and dryer set on Friday 8/1/2025. The detergent/softener drawer would not stay engaged no matter how many times you tried to push it it. I called Lowes back and ordered a replacement which they delivered on Sunday 8/3/2025. This second washer also has an issue with the softener dispenser not being recognized. The computer display states Not enough softener. Check automatic dispenser drawer. Both the detergent and softener are filled to the max line. I called support and they had me power reset the washer and then open/close the dispenser drawer. It fixed the issue until I started the next load of wash and the same issue is back. This problem is EXACTLY as another review Steve454 had too Ive had LG washer and dryer sets before and they were rock solid. This is the highend Signature series and these seem to be having serious quality control issues from the factory. I have a service call with a badged LG repair guy in 5 days. I dont think its fair to rate the machine any higher than a 3 due to having two 2 washers in 3 days and both have issues with the detergent/softener drawers.
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Regrets already

steve454 6/17/2025

Ive had this washer for two days and I already regret buying a machine with an automatic dispenser. I should have known better straight out the box it doesnt work properly. The machine wont recognize that the softener dispenser is full unless I remove and re-seat the dispenser tray a half a dozen times. I have to do this every time I power on the machine. I spent an hour on chat with customer support and was promised a call back within two hours but of course no one called. I have a feeling this going to be a headache to get rectified now. Not a good sign for an extremely expensive top of line model
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Horrible Service

Ethan001 6/16/2025

Horrible delivery experience for an LG washer/dryer from LGs delivery team randomly changes your scheduled delivery date on the day of delivery without notice. Theyve changed my date three times after scheduling time off to be at the house only to find out they moved it again. Their customer service is zero help. I had to cancel my order and purchase elsewhere. I would not buy from LG again if they use their current team for delivery/installation. AVOID if you want reliable service
Originally posted on lg.com

No, I do not recommend this product